Board of Directors
Josie Counts, Board Chair
Cheryl Exline, Vice Chair
Paul Gilmer, Treasurer
Loretta Jett-Haddad, President
Mrs. Betty F. Schoenbaum, Director Emeritus
Tim Morris, Board Secretary
Jens Kiel, Director
Matt Mellert, Director
President & CEO
Loretta Jett-Haddad is president and CEO of the Schoenbaum Center. She is a nonprofit advocate and social entrepreneur committed to building the capacity of nonprofit organizations in West Virginia and across the country.
Loretta manages all aspects of the Schoenbaum Center, including program development, operations, fundraising, financing, tenant relations, maintenance, and volunteers. She has been involved with the center since the idea to build a nonprofit complex in Charleston was conceived in the 1990s. Under Loretta’s guidance, the center has maintained a 95.8 percent occupancy rate, and the mortgage was retired in 2007, a full 12 years earlier than expected.
As a result of her 25 years in the nonprofit sector and years of for-profit work, she is able to provide insight to emerging nonprofits throughout the country as a speaker and mentor. Loretta holds a Master of Science in Management degree from Marshall University and a Bachelor of Science degree in Business Administration from West Virginia State University.
Krystal Smith serves as operations director for the Schoenbaum Center. Throughout her professional tenure, she has worked with nonprofit organizations to promote family interactions and social growth. Krystal has a bachelor’s degree in psychology from West Virginia State University and a master’s degree in corrections counseling from Marshall University Graduate College.
Over the years, she has recognized and understood the importance of what it means to meet the needs of other people. Her work experience, education, and discipline have provided Krystal with the ability to rapidly learn new skills that impact the lives of families from a holistic perspective. For the past 20 years, she has diligently worked as an advocate for underrepresented populations throughout local, county, and statewide communities.